EverTrue & the GUIDE Model

What is EverTrue?
EverTrue is a nonprofit, faith-centered organization with a long history (formerly known as Lutheran Senior Services). They provide supportive services, senior living, and community-based care to older adults.

EverTrue has been selected by the Centers for Medicare & Medicaid Services (CMS) to implement the GUIDE Model — a new dementia-care program designed for people on Medicare living with dementia.

What the GUIDE Model Through EverTrue Offers

Families who qualify can receive comprehensive support, including:

  • A dedicated dementia care guide — one point of contact for help navigating dementia care, appointments, and services.

  • Personalized dementia care plans tailored to needs, safety, and quality of life.

  • Coordination of home- and community-based services: home care, memory support, supportive housing if needed.

  • 24/7 access to care support and help line — for crises, urgent questions, or support whenever needed.

  • Respite support and resources for caregivers to reduce burnout and improve sustainability of home care.

Why It Matters

  • EverTrue + GUIDE helps families navigate dementia care in a coordinated, comprehensive way rather than piecemeal services.

  • It helps keep people with dementia as safe and supported at home as possible.

  • It gives caregivers a clear support structure and relief — they get guidance, resources, and backup when needed.

  • Offers both home-based and community-based care options, increasing flexibility depending on what the individual and family need.

How to Access GUIDE Through EverTrue

  • EverTrue is participating in the GUIDE program for people on Medicare with dementia.

  • Families or caregivers can contact EverTrue to check eligibility and enroll.

  • Once enrolled, a dementia care guide will be assigned, and services tailored according to needs and preferences.

Website: EverTrue GUIDE | Guiding an Improved Dementia Experience

EverTrue PACE (Program of All Inclusive Care for the Elderly)

What is PACE

PACE is a comprehensive program that helps older adults with medical or functional needs continue living safely at home rather than moving to a nursing facility. It wraps medical care, therapies, social activities, home care, and transportation into one coordinated system.

EverTrue PACE serves older adults in parts of St. Louis City and County who qualify for the program.

Who qualifies

To enroll in EverTrue PACE a person must:

  • Be age 55 or older

  • Live in EverTrue’s service area

  • Meet criteria for nursing home level of care

  • Be able to live safely at home with support

What EverTrue PACE provides

  • Primary care and specialist coordination

  • Medication management and prescriptions

  • Physical therapy, occupational therapy, and rehab

  • Social work and mental health support

  • Personal care in the home

  • Meals and nutrition support

  • Adult day services and social activities

  • Transportation to the PACE center and medical appointments

  • A full multidisciplinary care team

  • Care planning and ongoing monitoring

  • Support for caregivers

Because everything is coordinated through PACE, families do not have to arrange separate appointments or services.

Why EverTrue PACE is helpful

  • Helps older adults stay at home safely

  • Reduces caregiver burden

  • Provides socialization and daily structure

  • Helps manage chronic illness, mobility issues, and cognitive decline

  • Integrates medical care and home care in one place

  • Covers many services that families often struggle to coordinate

How to access EverTrue PACE

Families can contact EverTrue PACE directly to check eligibility and schedule an intake appointment. The team will guide you through enrollment and create a personalized plan of care.

EverTrue PACE Links

EverTrue PACE information: EverTrue PACE – All-Inclusive Care for Older Adults
Missouri PACE information: https://mydss.mo.gov/mhd/pace
Medicare PACE overview: https://www.medicare.gov/health-drug-plans/health-plans/your-coverage-options/other-medicare-health-plans/pace

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